Answer every call. Book every job. Never lose a customer.

Your AI front desk picks up the phone, WhatsApp and email around the clock, then books straight into your diary.

Aegis

Meet Hana, your AI receptionist.

Hana is the one agent your customers ever deal with. However they get in touch, by phone, WhatsApp, web chat, text or email, she answers in seconds, books them in, and writes it all back to your system.

Voice

She picks up in seconds, with no hold music and no touch-tone menus. Hana hears the caller’s tone, works out what they actually want, checks your real diary and books them in, taking a deposit where you’ve asked her to.

Chat, WhatsApp & SMS

Wherever the message lands, Hana replies in real time and keeps one thread per customer. Someone who starts on WhatsApp and then rings is never starting over, because the whole conversation follows them.

Email

For anything that needs more than a sentence, Hana writes a considered, on-brand reply at the speed of chat, and never lets one sit overnight. Every exchange is written back to your system, so nothing is lost between channels.

Choose her voice

Pick the voice your callers hear and the accent that fits your business, so Hana sounds like one of your team rather than a robot. Rolling out soon, with more voices and languages to follow.

What are missed calls costing you?

Adjust a few assumptions to estimate the revenue that slips away when calls go unanswered.

£
35 calls

Assuming 40% of missed callers would book and 2× repeat visits.

Potential missed revenue
£189,280
per year
Monthly
£15,773
Bookings
14 / week

Estimate only. Actual recovered revenue depends on call volume, lead quality, scheduling capacity, and more.

One AI team across your whole operation.

Reception, customer follow-ups, the books, compliance and ads are each run by a dedicated agent. They all work to the rules you set and write to one shared record, so you run the whole operation from one place instead of stitching separate tools together.

Works with the systems you already run

DentallyEMISSystmOneGorillaDeskFreshaXeroStripeGoogle WorkspaceMicrosoft 365WhatsApp

Built to be trusted.

Before any agent goes live, you set what it can and can't do. Every action it takes is checked against those rules and written to a tamper-evident record you can show to a patient, client or auditor.
Hana
Sora
Maya
Riko
Saya
Mei
Aki
Built for operations that have to be right
100%of actions recorded
Every action an agent takes is checked against your policy, then signed into a tamper-evident ledger. Nothing happens off the books.
Aegis
Every input handled. Every action governed. Every outcome proven.
The Aegis principle
Input → Decision → Action → Record

Held to the standard your sector demands.

Built on AWS infrastructure that is itself ISO 27001, SOC 2 and PCI DSS Level 1 certified, with UK and sovereign deployment options for data residency.
Working towards
Cyber Essentials PlusIn progressTrade-body supplier accreditationIn progressNHS Data Security & Protection Toolkit (DSPT)In progressDTAC — Digital Technology Assessment CriteriaIn progressISO/IEC 27001In progressSOC 2 (Type 1 → Type 2)In progressISO 27017 / ISO 27018In progressISO 22301 (business continuity)In progressPCI DSS (service provider)In progress

Aegis is pre-launch. These are the standards we are actively working towards, not certifications we hold today.

Read the full security and compliance overview

Governed AI vs ungoverned AI.

Aegis
Checked against your policy, fail-closed
Ungoverned AI
Acts on a best guess

Governed from day onePolicies, boundaries and approvals are set before an agent touches anything live.
Proof, not promisesEvery action is signed into a tamper-evident ledger you can hand to an auditor.
One agent, every channelPhone, WhatsApp, chat and email, all handled by a single agent that keeps the thread.

Watch one action get governed and recorded.

Follow a single request from the moment it lands to the signed record at the end. Aegis pulls the facts together, checks the action against your policy, runs it only if it is allowed, and seals a tamper-evident evidence pack you can hand to an auditor.

Live in days, not months.

Getting started is a short, guided setup. No rip-and-replace, no long IT project, and nothing goes live until you are happy with it.
01

Tell us about your business

Share your number, your diary and the way you like enquiries handled. About fifteen minutes of your time.

02

We set Hana up to your rules

Your brand voice, your booking logic, and the policy boundaries she must never cross. Days, not months.

03

Go live, with you in control

Hana answers, books and records every enquiry. You watch the ledger and adjust the rules whenever you like.

Start with a pilot.

Start with a free trial, or pick the plan that fits your call volume. Every plan includes a phone number, booking page, call summaries, transcripts and recordings.
Starter
Receptionist
Your AI receptionist
answers every call, books every appointment
Dedicated phone number
Booking page
24/7 call handling
WhatsApp & email
Call summaries & transcripts
Recordings
Talk to usfree trial available
Plus
Receptionist + Coordinator
Reception plus follow-up
brings back the customers you'd lose
Everything in Starter
Automated recalls & reminders
No-show chasing
Personalised outbound messaging
Customer coordination
Daily operations brief
Talk to usCoordinator in early access
Scale
Receptionist + Coordinator + Manager
A front office that runs itself
with a manager that reports to you
Everything in Plus
Owner's dashboard
Daily brief & anomaly alerts
Entitlements & quotas
Add specialist agents
Priority support
Talk to usManager coming soon
Enterprise
Built for regulated operations
NHS, multi-site and bespoke governance
Let's talkbespoke
UK GDPR & data residency
NHS DSP Toolkit readiness
CQC compliance support
ISO 27001 alignment
Cyber Essentials support
Bespoke policy modelling
Single sign-on & role-based access
Dedicated environment
On-prem / private cloud (Civo)
Named implementation lead
SLA-backed support
Multi-site rollout
Procurement & DPA support
Security review support

Every input handled.
Every action governed.
Every outcome proven.

Scope one workflow, prove it on your own operation, and keep the tamper-evident audit trail whatever happens next.

Frequently Asked Questions

Questions? Get in touch and we’ll walk you through it.
Ready to see it on your own operation?Tell us the workflow that costs you the most time and we’ll scope a governed pilot around it.